This Federal Computer Week and GCN exclusive webcast is sponsored by IBM | Dear Jorge, EMA research has shown that the service catalog is pivotal for deployment of virtual computing environments where employee, customer and partner interaction is high. This exclusive webcast featuring EMA Research Director Lisa Erickson-Harris and IBM Product Manager Pandian Athirajan will discuss what is driving renewed investment in the service catalog and how it has grown beyond the IT shop, as well as learn: - Highlights from end-user research justifying the service catalog in virtual computing strategies;
- How the service catalog can be useful outside of IT;
- Toolset requirements for flexibility and
- Tips for avoiding the mishaps often experienced in service catalog design.
| SPEAKERS | Lisa Erickson-Harris, Research Director, IBM Pandian Athirajan, Product Manager, IBM
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Register now to reserve your space.
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